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Return & Refund Policy – One Shot Powersports
Need to return or exchange an item? We’ve got you covered. One Shot Powersports accepts returns within 14 days of the original ship date, provided the item is new, unused, and in the manufacturer’s original packaging. Returns that do not meet these requirements may be subject to a restocking fee (details below).
Return & Exchange Instructions:
To begin a return, please download and complete our Return Form and include it inside the package with your returned item(s).
Return Shipping:
We strongly recommend insuring your return shipment for the full value of the item. One Shot Powersports is not responsible for any lost or damaged packages during return transit.
Please do not ship items using the manufacturer’s packaging as the shipping container. This often results in damage, and the item will no longer be considered “new and unused.” Items that are installed, scratched, damaged, or show signs of use will not be eligible for a full return and may incur a restocking fee or be denied entirely. If your return is denied, you will be responsible for return shipping if you want the item sent back to you.
Non-Returnable Items:
The following items are non-returnable under any circumstances:
If you’re unsure whether your item qualifies for return, please reach out to our customer support team before sending it back.
Refused Packages:
If a package is refused by the customer without prior approval from One Shot Powersports, the cost of return shipping will be deducted from any applicable refund.
Refunds:
Approved refunds will be issued back to the original form of payment.
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Yes it is.
Please make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find this file: ella-3.0.0-sections-ready.zip in the folder Ella Sections Ready 3.0.0, then you just need to upload ella-3.0.0-sections-ready.zip file to your Shopify store.
To save your time and reach our support quickly, please follow below steps:
1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members
2/ Capture screenshot or video for the issue you get.
3/ Specify which template and version you are using.
4/ Describe clearly how to reproduce the issue.
5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to email@domain.com
Yes, we will assist you to install the template if needed
Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.
Yes. You can turn on/off the animation in the Setting page.
Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).
Yes, we have a setting for you to switch between these two options: Display on Hover and Display on Click.
The theme package includes theme source, Photoshop design files, sample data and manual guide.
That is not a problem. You just need to modify the width/height ratio in theme settings.
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